1. Introduction
Welcome to Property Success Alliance ("us," "we," or "our"). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website www.propertysuccesssalliance.co.uk ("the Website") and when you engage with our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our services and interacting with our Website, you consent to the practices described in this policy.
2. Information We Collect
We may collect various types of personal information from you, including but not limited to:
Contact Information: When you engage with our services or subscribe to updates, we collect details such as your name, email address, phone number, and postal address. This information is used to communicate with you, schedule property viewings, and provide updates related to our services.
Identity Verification: For certain services or transactions, we may request government-issued identification to verify your identity. This helps us ensure the security and authenticity of our services.
Financial Information: If you make payments through our Website, we collect payment details and billing addresses to process these transactions securely and fulfil our services.
Usage Data: We gather information about how you interact with our Website, including pages visited, clicks, and other interactions. This data is anonymized and aggregated to analyse user behaviour and improve our Website's functionality and user experience.
Communication Data: We retain records of your correspondence with us, including emails and messages sent through our Website. This enables us to provide effective communication and address your inquiries.
Other Information: If you voluntarily provide additional information, such as preferences or requirements during property consultations, we use this information to tailor our services to your needs.
3. How We Use Your Information
We use your personal information for various purposes, including:
Providing Services: We use the information you provide to fulfil our services, such as arranging property viewings, consultations, and transactions.
Communication: We may use your contact information to send updates, marketing materials, and respond to your inquiries. You can opt out of marketing communications at any time.
Legal Compliance: We process personal information as required to meet our legal obligations, such as tax reporting and resolving disputes.
Improving Services: Your usage data helps us analyse trends and user preferences, enabling us to enhance our Website and services to better serve you.
4. Sharing Your Information
We may share your personal information with:
Service Providers: We engage reputable third-party service providers to assist us with various operations, including website maintenance, marketing campaigns, and payment processing. These providers only access the information necessary to perform their tasks on our behalf.
Legal Authorities: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, safety, or legal obligations.
5. Your Rights
You have rights concerning your personal information:
Access, Correction, and Deletion: You can request access to your personal information, correct inaccuracies, or request deletion of your data from our records.
Objection and Restriction: You have the right to object to certain processing activities, such as marketing communications, and request restrictions on how your data is used.
To exercise these rights, please contact us at contact@propertysuccessalliance.co.uk
6. Security
We take the security of your personal information seriously. We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. Our security practices include encryption, regular security assessments, and employee training on data protection.
7. International Data Transfers
Your personal information may be transferred and stored in locations outside your country of residence. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data during these transfers.
8. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. These technologies enable us to remember your preferences, analyse website traffic, and improve user experience. For more details, please refer to our Cookie Policy (if applicable).
9. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. The latest version will be posted on our Website with the effective date. Please review the policy periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at here4u@propertysuccessalliance.co.uk